Reviews

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“I have a Murano convertible (Cross Cabriolet). The pop-top froze mostly open. FOUR recommended repair shops in Tyler (including the Nissan dealer) wouldn’t have anything to do with it. Glen diagnosed the problem in one day, ordered special-made parts (Nissan doesn’t sell parts either) and installed them. Works like new. Glen and his team just figure things out and get it done!” -Carl Baranowski

“Excellent top mechanics who work on foreign autos. Knowledgeable and friendly service.” -Thomas liberty

“If you have a European import that needs service, these are the guys that can get it done for you. Glen and Debbie are absolutely awesome to deal with. Fair, honest, and reliable. These three things are rare in the auto mechanic world. Especially all in one spot. Highly recommend European Automotive Service.”-Jeff Malone

“There is NO OTHER automotive repair facilities to go to! They are simply the very best! We have a new Jaguar and when it requires any service we take it here. No need to spend thousands at the dealership and spend hours driving and waiting in Dallas or Shreveport! If you live in the Tyler area, European Automotive Service is simply the very best!” – Thom Merklin

“The owners of this place were just wonderful. They were able to make the repairs for half the price of bmw of tyler. My car is out of warranty now. One day repair and saved me a lot of money. I will be returning for future repairs.” – Whiskey Flats

“These folks are awesome. I drove down from I-20 with a car noise. They had me going again in no time for a reasonable charge. Nice folks in some beautiful country making an honest living. THANK YOU!” – Errol Miller

“Awesome people who does awesome work!! Thank you guys for taking care of my vehicle.”-Rena Christian

“When I bought my wife a pristine 15-yr-old Jaguar XKR, I knew it would be dicey finding a competent mechanic within 100 miles. I visited several shops with easy requests like oil changes and asked a lot of naive sounding questions about the condition of the car. I knew it had an allusive coolant leak and an alignment issue. Some guys made arrogant attempts to sound knowledgeable; others confessed ignorance. One guy even tried to tell me that high performance cars are SUPPOSED to pull to the right due to the slope of the road. Then I came to Glenn. He replaced a heater hose that was really hard to diagnose and even harder to reach. He replaced the right ball joint and bushings, but he didn’t try to BS me into doing the other side which he said was perfectly OK. The bill was exactly what it should have been! My barrage of questions to Glenn and Art produced answers that demonstrated not just a lot of patience and a wealth of experience, but good common sense and a high level of integrity. Our Jag has found a new best friend. We won’t be letting anyone else work on it henceforth.” – Roger Boltz

“Great people! They take thier time to properly diagnose problems with complicated European cars and do not try to break your bank account!” – Charles Boyte

“Brought a Volvo I bought back to perfect running order. Well done!!!” – Mark Pedersen

“Excellent Service, will do business with again. Thank You” – Pascal Sacco

“Awesome people and fast service”- Melissa Servin

“These guys are awesome. Just picked up my car today and runs like a new car. Thank you so much Glenn your awesome. Hopefully I won’t need them for a long time but if I do I will always call them.”- Valerie Sheldon

“Great and quick service!!! Glenn fixed my AC problem last summer for 1/4 of what the dealership quoted and it’s still running great!”- Cindi Christopher

“As luck would have it I’m driving in the middle of Texas from Arizona going to Atlanta and my car started to smoke and I have a liquid dripping from underneath my car. Because I have a BMW and I really was in small-town Texas I decided to try the dealership in Tyler. They were incredibly rude and put me on hold to my great luck! I found EAS and am so incredibly grateful that I did. I pulled up to this picture pretty place (albeit with a lot of German cars around ha ha) and was greeted so nicely. I had called first and the person on the other end of the line was so kind that I knew that I was making the right decision. When I arrived I knew I had. They took my car and checked everything out and it needed a major replacement part. But they told me that they kind of rigged it so that my car would be drivable and save me a lot of money. There are not a lot of people in this world that still have these kinds of ethics. They could’ve easily told me it wasn’t fixable without paying for this part, but they didn’t. It was just such a kind and generous thing to do. They have a really cool dog, Ruger, a super smart grandson, a really cold office and the nicest, most honest and kind people you’d ever hope to meet in this situation. They even told me that they wouldn’t leave me stranded in the middle of nowhere, they would make sure that I got to a hotel room. Man, days like that make me miss my home state of Texas. You won’t find any better people and they’ve proven it here. My car is also still running great. I cannot recommend this auto repair shop enough. I wish I lived in Tyler, they would get all my business! Thank you again you guys, you were the very best!” – Nick P. ★★★★★